What is the check-in and check-out policy at Hotel Alpenroyal?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Alpenroyal – A Favorite for Families in Zermatt
264US$
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Key details
About the Hotel
Riedweg,
Zermatt,
Switzerland,
3920,
Valais
- Steps from ski lifts
Perfect
8.5
9.6
4.5
Loved by guests
"The most impressive thing was the view from our room... I could see the Matterhorn while even laying in bed!"
"Our balcony looked out at the Matterhorn ...what a way to wake up each day!"
"Please notice, they have a shuttle from the train station, take it otherwise the walk up is crazy up hill, they have secret lassage to the downtown area which is awesome."
Rooms with Matterhorn Views
Hotel Alpenroyal offers 33 rooms, each with a TV, safe, and bathroom with a hairdryer. Some rooms have balconies or shared ground-floor terraces with panoramic views of the Matterhorn. Family rooms include a twin room, single room, and seating area. Rooms range from 17 square meters, with some attic rooms featuring sloping ceilings. Extra beds are not available in certain room types.
Dining and Bar
Guests can start the day with a free breakfast buffet. The hotel's bar includes a fireplace and lounge area for drinks. No onsite restaurants are listed, but Zermatt's dining options are a short walk away.
Leisure and Wellness
The hotel features an indoor swimming pool, hot tub, sauna, and steam bath, all free for guests. Recreational activities include tennis and table tennis. The Sunnegga Ski Resort and Gornergrat Bahn are nearby for skiing and hiking.
Location and Transport
Hotel Alpenroyal sits on a hill above car-free Zermatt, a 15-minute walk from the village center. It's at the end of the Rothorn ski run, near the Sunnegga and Gornergrat Bahn. A shuttle service from the train station or parking area is available from 8 am to 5 pm for a fee. The Matterhorn Museum and landmarks like Stellisee and Hohbalmen are within 2 km.
Services and Amenities
The hotel provides free WiFi, a tour desk, and dry cleaning/laundry services. One child aged 0-2 stays free in a crib. The nearest airport is Lugano Airport, 80 km away. The lobby includes a fireplace, and some rooms have shared terraces.
“High on a hillside in Zermatt, the hotel looks straight across to the Matterhorn. I like that it's ski-in accessible from the Rothorn run, and offers a tunnel and elevator for quick trips into town. For families especially, this spot works well, with its cozy pool, family-friendly suites and that incredible view.”
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Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Standard Single Room
2 persons
13 m²
1 Single bed
Shower
Coffee machine
room details
Economy Double Room
2 persons
17 m²
2 Single beds
Coffee machine
Heating
room details
Deluxe Single Room
2 persons
25 m²
1 Single bed
Shower
Coffee machine
room details
Standard Double Room Balcony or Ground Floor Terrace
2 persons
17 m²
2 Single beds
Coffee machine
Heating
room details
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Availability and pricing for your selected dates
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Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Free Wi-Fi
- Safe deposit box
- Pets allowed
- Security
- Luggage storage
- Ski to door
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Ski school
- Hiking
Services
- Paid shuttle service
- Housekeeping
- Laundry
Dining
- Bar/ Lounge area
- Special diet menus
Children
- Cots
- Board games
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
Room features
- Heating
- Sitting area
- Patio
- Terrace
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Location
Riedweg,
Zermatt,
Switzerland,
3920,
Valais
Map view
Riedweg,
Zermatt,
Switzerland,
3920,
Valais
City landmarks
Landmark
The Matterhorn
2.0
km
Museum
Matterhorn Museum
700 m
Cemetery
Mountaineer's Cemetery
700 m
Church
St Peter's English Church
1.5
km
Landmark
Sunnegga
2.1
km
Church
Kapelle Winkelmatten "Zur Heiligen Familie"
2.0
km
Landmark
Gorner Gorge
2.1
km
Ski Area
Wolli park for beginners Sunnegga
2.0
km
Theme Park
Forest Fun-Park Zermatt
1.6
km
Beach
Leisee
2.4
km
Church
Kapelle Blatten "Maria Rosenkranzkonigin"
2.0
km
Garden
Ricola Herb Garden
2.1
km
Ski Area
Gornergrat
4.9
km
Beach
Grunsee
3.1
km
Landmark
Unterrothorn
3.5
km
Church
Kapelle Riffelberg "Bruder Klaus"
3.3
km
Landmark
Grindjisee
3.2
km
Garden
Dossen Glacier Garden
3.3
km
Bridge
Hangebrucke
3.4
km
Nearby
Bridge
Photopoint Kirchbrucke bridge
470 m
Church
Parish Church of St. Mauritius
430 m
Bahnhofstrasse
Walk of Climb
530 m
Stellisee 3920 Zermatt
Stellisee
430 m
Hinterdorfstrasse 25
Hinterdorfstrasse
540 m
Hohbalmen
430 m
Castor Mountain
430 m
Seilerwiesenstrasse 9
Obere Matten playground no. 1
430 m
Murmeli Brunnen
450 m
Triftbachstrasse 7
Bergfuhrerdenkmal
460 m
Denner Partner
520 m
Restaurants
Stefanie's Creperie
660 m
Bahnhofstrasse 60
Explore Zermatt
Explore Zermatt
Tips on navigating the city
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Arthur
United States,
September
2024
10.0/10
A truly wonderful hotel with fine views and great service. I loved the pool and spa, and the location was fantastic!
Rooms
10.0
My extra-large single room had a sitting area, balcony, and amazing Matterhorn views. It had everything I needed!
Service
10.0
The staff were very friendly, helpful, and responsive.
Location
10.0
The hotel is quiet and peaceful, but the elevator and tunnel make getting to town easy.
Dining
10.0
Breakfast was amazing with a wide variety and a good view.
Facilities
10.0
The pool and spa were excellent, even the spa had Matterhorn views!
Ken
United States,
August
2024
9.0/10
Great location, awesome Matterhorn views from our room, and a fantastic breakfast! Staff were super friendly and helpful. The hot tub and sauna were a perfect way to relax after a day of exploring Zermatt. Would definitely come back!
Rooms
9.0
Our Matterhorn view room was spacious and had a balcony. We could see the Matterhorn from our room four out of six days!
Service
10.0
The staff were incredibly friendly and helpful throughout our stay.
Location
10.0
The hotel's central location made it easy to access all three peaks, restaurants, and shopping.
Dining
9.0
The complimentary breakfast was delicious and offered a wide variety of options.
Facilities
9.0
We loved the hot tub and sauna; the views from the pool area were amazing!
Lillian
United States,
April
2024
10.0/10
Wonderful stay with a lovely view! The staff were friendly and helpful, breakfast was great, and the spa facilities were amazing!
Rooms
8.0
My single room was small but had a beautiful view of Sunnega mountain. Everything was very clean.
Service
10.0
The staff were professional, friendly, and always happy to help.
Location
10.0
The hotel is near the Sunnega ski lift and a short walk to the center of town.
Dining
8.0
Breakfast was good, but could have had more variety.
Facilities
10.0
The spa was better than some 4-star hotels I've been to!
Gary
United States,
March
2024
9.0/10
Amazing Matterhorn views, family-friendly, and great location for skiing! The staff were so cute and caring towards my grandchildren. Miguel in the restaurant was a star!
Rooms
8.0
Our family suite was perfect for our family of five. Two bedrooms, two WCs and a bath with shower. The bathrooms were newly renovated.
Service
10.0
The staff were exceptionally friendly and helpful, especially Miguel!
Location
10.0
The hotel's location is nearly perfect; near the ski lifts and close to the red runs.
Dining
9.0
We enjoyed our half-board arrangement. Miguel made the dining experience fun for everyone!
Facilities
8.0
The pool was a little cold but the sauna and steam room were great, ski-boot room was a nice touch!
John
United States,
February
2024
10.0/10
This hotel was amazing! The views were lovely, the staff were very nice, and the location was perfect. Everything was so easy!
Rooms
10.0
Our room was comfortable and clean with a wonderful balcony and Matterhorn view!
Service
10.0
The staff were very friendly, helpful and cute.
Location
10.0
The location was great, the elevator and tunnel made getting to town a breeze.
Dining
9.0
Breakfast was lovely; fresh bread and a great view!
Facilities
9.0
The hotel had great facilities including a pool and spa.
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
is available in for free.
Breakfast
The hotel Alpenroyal serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2011
Number of floors:
4
Number of rooms:
37
FAQs
About Hotel Alpenroyal
What amenities does Hotel Alpenroyal offer for relaxation?
Guests can enjoy an indoor swimming pool, hot tub, sauna, and steam room.
How far is Hotel Alpenroyal from the nearest train station?
The hotel is 1 km from Zermatt train station.
What nearby attractions are accessible from Hotel Alpenroyal?
Nearby attractions include Matterhorn Museum (1 km) and Sunnegga Ski Resort (0.5 km).
What dining options are available at Hotel Alpenroyal?
The hotel features an on-site restaurant and a bar with a cozy lounge.
Does Hotel Alpenroyal offer any amenities specifically for families?
The hotel offers family suites and cots for children aged 0 to 2 years.
Is free Wi-Fi available at Hotel Alpenroyal?
Free Wi-Fi is available in all rooms and public areas.
What is the distance from Hotel Alpenroyal to the nearest ski lift?
Hotel Alpenroyal is situated right at the end of the Rothorn ski run and is about 5 minutes from the Sunnegga valley station.
How can I get to Hotel Alpenroyal from the train station?
The hotel provides a paid shuttle service from the train station upon request.
What room amenities are provided at Hotel Alpenroyal?
Rooms include a flat-screen TV, hairdryer, free toiletries, and some have a mini-fridge and coffee maker.
What activities does Hotel Alpenroyal offer for guests?
Guests can engage in skiing and hiking while staying at the hotel.
What are the closest restaurants to Hotel Alpenroyal?
Nearby dining options include Chalet Hotel Schoenegg Restaurant (0.5 km), Ferdinand by Cervo (0.5 km), and Snowboat (0.5 km).
What languages are spoken by the staff at Hotel Alpenroyal?
The staff is proficient in several languages, including English.
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