What is the check-in and check-out policy at Hotel Alpenroyal?
Check-in is at 15:00 and check-out is by 11:00.
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Hotel Alpenroyal – A Favorite for Families in Zermatt
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Key details
About the Hotel
Riedweg, Zermatt, 3920,
- Steps from ski lifts
Great
8.6
9.5
4.8
5.0
Rooms with Matterhorn Views
Hotel Alpenroyal offers 33 rooms, each with a TV, safe, and bathroom with a hairdryer. Some rooms have balconies or shared ground-floor terraces with panoramic views of the Matterhorn. Family rooms include a twin room, single room, and seating area. Rooms range from 17 square meters, with some attic rooms featuring sloping ceilings. Extra beds are not available in certain room types.
Dining and Bar
Guests can start the day with a free breakfast buffet. The hotel's bar includes a fireplace and lounge area for drinks. No onsite restaurants are listed, but Zermatt's dining options are a short walk away.
Leisure and Wellness
The hotel features an indoor swimming pool, hot tub, sauna, and steam bath, all free for guests. Recreational activities include tennis and table tennis. The Sunnegga Ski Resort and Gornergrat Bahn are nearby for skiing and hiking.
Location and Transport
Hotel Alpenroyal sits on a hill above car-free Zermatt, a 15-minute walk from the village center. It's at the end of the Rothorn ski run, near the Sunnegga and Gornergrat Bahn. A shuttle service from the train station or parking area is available from 8 am to 5 pm for a fee. The Matterhorn Museum and landmarks like Stellisee and Hohbalmen are within 2 km.
Services and Amenities
The hotel provides free WiFi, a tour desk, and dry cleaning/laundry services. One child aged 0-2 stays free in a crib. The nearest airport is Lugano Airport, 80 km away. The lobby includes a fireplace, and some rooms have shared terraces.
“High on a hillside in Zermatt, the hotel looks straight across to the Matterhorn. I like that it's ski-in accessible from the Rothorn run, and offers a tunnel and elevator for quick trips into town. For families especially, this spot works well, with its cozy pool, family-friendly suites and that incredible view.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Standard Single Room2 persons13 sq. feet1 Single bedHeatingCoffee machineroom details
- Economy Double Room2 persons17 sq. feet2 Single bedsHeatingCoffee machineroom details
- Deluxe Single Room2 persons25 sq. feet1 Single bedBalconyHeatingroom details
Show all rooms
Availability and pricing for your selected dates
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June 2026 - June 2027
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- Pets allowed
- Security
- Luggage storage
- Ski to door
- Ski storage
- Lift
- Smoke detectors
- Fire extinguishers
Sports & Fitness
- Ski school
- Hiking
Services
- Paid shuttle service
- Housekeeping
- Laundry
Dining
- Bar/ Lounge area
- Special diet menus
Children
- Cots
- Board games
Spa & Leisure
- Indoor swimming pool
- Sun terrace
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
Room features
- Heating
- Sitting area
- Patio
- Terrace
Media
- Flat-screen TV
Room decor
- Carpeted floor
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Hotel Alpenroyal Location
Riedweg, Zermatt, 3920,
Explore Zermatt
Explore Zermatt
Matterhorn Museum
9 minutes' walk
Museum showcasing Zermatt's history and culture, alongside exhibits on the iconic Matterhorn.
Mountaineer's Cemetery
9 minutes' walk
Memorial site honoring climbers. The serene atmosphere and stunning views make it a peaceful visit.
St Peter's English Church
18 minutes' walk
Historic church known for its beautiful architecture and serene surroundings, offering a moment of reflection.
Gorner Gorge
25 minutes' walk
Scenic gorge with dramatic landscapes and walking paths; great for photography and nature appreciation.
Hiking at Sunnegga
25 minutes' walk
Hiking trails range from easy to challenging, with breathtaking views of the Matterhorn along the way.
Relaxation at a Spa
5 minutes' drive
Wellness spas nearby offer massages and treatments, perfect for relaxation after a day of adventure.
Forest Fun-Park Zermatt
20 minutes' walk
Adventure park featuring zip lines and obstacle courses, suitable for families and thrill-seekers alike.
Stefanie's Creperie
8 minutes' walk
Cozy spot specializing in sweet and savory crepes; perfect for a casual yet tasty meal.
Restaurant Whymper-Stube
10 minutes' walk
Traditional Swiss cuisine in a warm, rustic atmosphere, offering fondue and local specialties.
The Omnia
15 minutes' walk
Upscale dining experience featuring seasonal mountain fare with panoramic views; reservations recommended.
Zermatt Festival
10 minutes' walk
Annual music festival featuring classical performances, ideal for culture lovers and families.
Schneewittchen Bar
10 minutes' walk
Trendy bar with live music, offering a vibrant nightlife scene and signature cocktails.
Café du Soleil
10 minutes' walk
Charming café known for coffee, pastries, and light snacks; great for an afternoon break.
Tips on navigating the city
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Property information and rules
Check-in
from 15:00-22:00
Check-out
from 08:00-11:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel Alpenroyal serves a full breakfast for free.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
German
Year renovated:
2011
Number of floors:
4
Number of rooms:
38
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Pros
Comfy beds
Friendly staff
Good breakfast
Cons
Uphill walk
Musty room
Construction noise
Guest reviewsShow more reviews
FAQs
About Hotel Alpenroyal
What amenities does Hotel Alpenroyal offer for relaxation?
Guests can enjoy an indoor swimming pool, hot tub, sauna, and steam room.
How far is Hotel Alpenroyal from the nearest train station?
The hotel is 1 km from Zermatt train station.
What nearby attractions are accessible from Hotel Alpenroyal?
Nearby attractions include Matterhorn Museum (1 km) and Sunnegga Ski Resort (0.5 km).
What dining options are available at Hotel Alpenroyal?
The hotel features an on-site restaurant and a bar with a cozy lounge.
Does Hotel Alpenroyal offer any amenities specifically for families?
The hotel offers family suites and cots for children aged 0 to 2 years.
Is free Wi-Fi available at Hotel Alpenroyal?
Free Wi-Fi is available in all rooms and public areas.
What is the distance from Hotel Alpenroyal to the nearest ski lift?
Hotel Alpenroyal is situated right at the end of the Rothorn ski run and is about 5 minutes from the Sunnegga valley station.
How can I get to Hotel Alpenroyal from the train station?
The hotel provides a paid shuttle service from the train station upon request.
What room amenities are provided at Hotel Alpenroyal?
Rooms include a flat-screen TV, hairdryer, free toiletries, and some have a mini-fridge and coffee maker.
What activities does Hotel Alpenroyal offer for guests?
Guests can engage in skiing and hiking while staying at the hotel.
What are the closest restaurants to Hotel Alpenroyal?
Nearby dining options include Chalet Hotel Schoenegg Restaurant (0.5 km), Ferdinand by Cervo (0.5 km), and Snowboat (0.5 km).
What languages are spoken by the staff at Hotel Alpenroyal?
The staff is proficient in several languages, including English.
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